SUPPORT AS STRONG AS STEEL

Total Coverage

In the demanding world of steel doors & frames, Steelcraft is committed to providing you excellent customer service, continuous support, and a partner you can trust.  Our dedicated Customer Care and Technical Service staff, along with a nationwide sales team will ensure you are covered, every step of the way.

Customer Care

Our Customer Care Representatives are available for questions or assistance.
You can reach them at 877.671.7011 (Press 1 for Sales Support | Press 2 for Product Support | Press 3 for RSO) or through the email addresses listed below.

Technical Product Support

Doors_Frames_TechProdSupport@allegion.com

Sales Support

To easily locate the Allegion regional sales office nearest to you, use our Sales Office Locator. 

Additionally, Steelcraft offers regional specialists in hollow metal, able to lend their expertise where you need it most.

 

Hollow Metal Regional Specialists

West Region

Mike McKay

801-367-3320

mike.mckay@allegion.com

Northwest

North Central

N. California

S. California

Mountain States

Central/West Region

Jon Miller

469-642-9617

jon.miller@allegion.com

Southwest

Central

N. Texas

S. Texas

 

Central/East Region

Steven Hugueley

731-358-8046

steven.hugueley@allegion.com

Michigan

Midwest

Chicago

South

East Region

Steven Puleo

727-515-5282

steven.puleo@allegion.com

New England

Metro NY

Mid Atlantic

Carolinas

Florida

REQUESTING ESTIMATES & PLACING ORDERS

List Price Estimating

Blue Ash and West Coast Service Center
Steelcraftestimating@allegion.com

OEW (Order Entry Works) Electronic Ordering

Steelcraft offers an electronic ordering system to allow for multiple advantages:

  • Eliminates orders being held in processing
  • Drastically reduces questions on orders
  • Improves productivity at the Distributor level
  • Provides immediate “confirmation” of order received

Speak to your Allegion sales representative for details.

You may also place orders with Allegion via the fax number or email listed below.

Steelcraft Main Plant Manual Orders

Fax: 800.356.7178
Steelcraft_Order_Entry@allegion.com

West Coast Service Center Manual Orders

Fax: 888.485.4747
SteelcraftOrderEntryChino@allegion.com

 

OTHER HELPFUL RESOURCES

Allegion 360 Portal

Marketing Resource Center

 

ADMINISTRATIVE OFFICES

Allegion Administrative Office

11819 N. Pennsylvania St.
Carmel, IN 46032
allegion.com/us