Total Coverage

In the demanding world of steel doors & frames, Steelcraft is committed to providing you excellent customer service, continuous support, and a partner you can trust.  Our dedicated Customer Care and Technical Service staff, along with a nationwide sales team will ensure you are covered, every step of the way.

Customer Care

Our Customer Care Representatives are available for questions or assistance.
You can reach them at 877.671.7011 (Press 1 for Sales Support | Press 2 for Product Support | Press 3 for RSO) or through the email addresses listed below.

Technical Product Support

Sales Support

To easily locate the Allegion regional sales office nearest to you, use our Sales Office Locator.  Make sure you select 'Sales Office' at the top right of the page and enter in your zip code.

Additionally, Steelcraft offers regional specialists in hollow metal, able to lend their expertise where you need it most.

Steelcraft Hollow Metal Specialists:

East Region:                        
Steve Puleo

Midwest Region:
Steven Hugueley

Central Region:
Jon Miller

West Region:
Mike McKay


List Price Estimating

Blue Ash and West Coast Service Center

OEW (Order Entry Works) Electronic Ordering

Steelcraft offers an electronic ordering system to allow for multiple advantages:

  • Eliminates orders being held in processing
  • Drastically reduces questions on orders
  • Improves productivity at the Distributor level
  • Provides immediate “confirmation” of order received
Speak to your Allegion sales representative for details.

You may also place orders with Allegion via the fax number or email listed below.

Steelcraft Main Plant Manual Orders

Fax: 800.356.7178

West Coast Service Center Manual Orders

Fax: 888.485.4747



Allegion 360 Portal

Marketing Resource Center



Allegion Administrative Office

11819 N. Pennsylvania St.
Carmel, IN 46032